What Our Recent Customers Say
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Published reviews may not represent all experiences of a given dealer based on the dealer’s configuration. For more information, please contact the dealer. Reviews that contain content that is untrue, illegal, obscene, threatening or a violation of any third party’s right, or contains software viruses, solicitations, political campaigns, or any form of “spam” may be removed.
Zachary O
FORT WAYNE, IN | 2026 Chevrolet Silverado 1500October 5, 2026.Response from City Chevrolet
October 6, 2026Zachary, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!Andrew S
FORT WAYNE, IN | 2026 Chevrolet TrailblazerSeptember 29, 2026The employees don't treat customers like cattle, that's the big one and I would recommend Columbia City Chevrolet to anyoneResponse from City Chevrolet
October 2, 2026Andrew, we really appreciate your feedback! Thanks for the recommendation, and have an amazing day!John Z
COLUMBIA CITY, IN | 2023 Chevrolet TrailblazerSeptember 28, 2026NoResponse from City Chevrolet
October 1, 2026John, thank you for the high star rating! We hope you have a great day!John S
FORT WAYNE, IN | 2026 Chevrolet Silverado 1500September 25, 2026This is my third vehicle leased from City Chevrolet. Zac Ott is a tremendous asset to the dealership and exemplifies the level of professionalism that should serve as a benchmark for your sales staff. Although there were a few issues at the time of delivery, both Zac and Sales Manager Jeff Franke worked diligently to ensure everything was resolved appropriately. I have referred close friends to your dealership, and they have received the same exemplary service from Zac and Jeff. This consistency clearly reflects the dealership’s commitment to treating all customers with care and respect. When my current lease concludes, I fully expect to return for my fourth vehicle. John Shank - Fort Wayne, IndianaResponse from City Chevrolet
September 27, 2026John, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!Jamie P
COLUMBIA CITY, IN | 2027 Chevrolet TraverseSeptember 18, 2026Always a great experience! Zachary Ott is the best to work with!Response from City Chevrolet
September 19, 2026Jamie, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!Landry L
COLUMBIA CITY, IN | 2016 Chevrolet MalibuSeptember 16, 2026Did Brake Fluid Flush on vehicle and left cap off after service. Check engine light came on immediately after I left dealership.Response from City Chevrolet
September 17, 2026Landry, we appreciate you bringing this experience to our attention. If you are willing, please contact us at (260) 244-5111 so we can work towards a resolution. We look forward to hearing from you.Lori M
COLUMBIA CITY, IN | 2018 Chevrolet CamaroAugust 30, 2026Fast and friendly also do a amazing jobResponse from City Chevrolet
September 2, 2026Lori, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!Jeremy F
CHURUBUSCO, IN | 2024 Chevrolet Silverado 2500 HDAugust 25, 2026Was told that tech could not check air filter due to wire harness in the way. Tech said it was impossible to do that. I went home and checked out the air filter. I toll me 5 mins to remove filter, blow it out with air and reinstall. So that means they have not been checking filter for 3 years of bring truck im for service. Makes me question what else are they not doing during service of vehicle that should be?Response from City Chevrolet
August 26, 2026Jeremy, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (260) 244-5111. We look forward to hearing from you.AARON E
SYRACUSE, IN | 2026 Chevrolet ColoradoAugust 24, 2026It was a very easy process, Collin definitely helped it become very great experience!!Response from City Chevrolet
August 25, 2026We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!MARC Y
ROANOKE, IN | 2026 Chevrolet ColoradoAugust 24, 2026NaResponse from City Chevrolet
August 25, 2026Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!